1. Data controller
The data controller is The Lunéa Ritual SL, Carrer de Mallorca 234, 08008 Barcelona, España, tax ID B-00000000. Contact: hello@lunea.com.
2. Data we collect
We collect data you provide directly (name, email, shipping and billing address, phone number, order history) and technical data collected automatically (IP address, browser, device, navigation data) through cookies and similar technologies.
3. Purposes and legal basis
• To process and ship your orders — performance of the contract.
• To send transactional emails (order confirmation, shipping updates) — performance of the contract.
• To send marketing communications — your explicit consent (which you may withdraw at any time).
• To comply with our legal obligations (accounting, tax, consumer law) — legal obligation.
• To improve our website and prevent fraud — legitimate interest.
4. Recipients and transfers
Your data may be shared with trusted service providers acting as processors: Shopify (checkout and order management), payment providers (Stripe, PayPal), shipping carriers, email service providers and analytics tools.
Some providers may be located outside the European Economic Area; in such cases transfers are protected by EU Standard Contractual Clauses or equivalent safeguards.
5. Retention
Order data is retained for the duration of the commercial relationship and for the legal periods required by Spanish accounting and tax law (up to 6 years). Marketing data is kept until you withdraw your consent.
6. Your rights
Under the GDPR (Regulation EU 2016/679) and Spanish Organic Law 3/2018 (LOPDGDD), you have the right to access, rectify, erase, restrict, port your data, and object to processing.
To exercise these rights, contact us at hello@lunea.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
7. Cookies
Our site uses essential cookies for the operation of the checkout, and optional cookies for analytics and marketing, only after your consent through our cookie banner.